Privacy Policy
Your trust is our priority. This policy outlines how Optimal Bridges handles and protects your data.
1. Information We Collect
We collect information that you voluntarily provide to us when you fill out a contact form or a resident referral form on our website. This includes:
- Personal Identifiers: Name, email address, and phone number.
- Referral Data: Specific information regarding housing history and basic health-related background required for program eligibility.
- Technical Data: IP addresses and usage patterns collected via cookies to improve site performance.
2. How We Use Your Information
The data collected is used strictly for professional coordination and service delivery:
- To process and evaluate housing referral eligibility.
- To respond to inquiries and provide direct support.
- To coordinate with authorized caseworkers or state agencies in Massachusetts.
3. Data Protection & Security
We implement rigorous security measures to maintain the safety of your personal information. Our website utilizes SSL (Secure Sockets Layer) encryption for all data transmissions. Access to sensitive referral data is restricted to authorized personnel who require the information to perform their duties.
Notice: Optimal Bridges does not sell, trade, or transfer your personally identifiable information to outside parties for marketing purposes.
4. Your Rights & Consent
By using our website and submission forms, you consent to our privacy practices. You have the right to request access to your data, request corrections to inaccurate information, or request data deletion, subject to state regulatory record-keeping requirements.